Technical Support

Golden Software’s technical support is free to registered users of our products. Our technical support staff is trained to help you find answers to your questions quickly and accurately. We are happy to answer any of your questions about any of our products, both before and after your purchase. We also welcome suggestions for improvements to our software and encourage you to contact us with any ideas you may have for adding new features and capabilities to our programs.


Technical support is available Monday through Friday 8:00 AM to 5:00 PM Mountain Time, excluding major United States holidays. We will respond to email and fax technical questions within one business day. When contacting us with your question, please have the following information available:


If you cannot find the answer to your question in the online help, the frequently asked questions, the knowledge base, or in the support forums, please do not hesitate to contact us:




Phone: 303-279-1021

Fax: 303-279-0909

Mail: Golden Software, LLC, 809 14th Street, Golden, Colorado, 80401-1866, USA



See Also

Information Request

File Menu Commands

Knowledge Base